#Add a User

In Confidence Platform for Google, new Google users can be added by one of the following approaches:

• Directly add new user in Confidence Platform for Google – Add new user in Administration > Users. With this approach, IT or user administrators can easily create new users in the target tenant without any further confirmation or process.

• Provision user with requests in MyHub – Create user provisioning templates in Governance > Services and raise user provisioning requests in MyHub for Google. This approach is designed for end users like department managers or human resource team members to trigger the user account provisioning process from the MyHub end user portal. For more details on the creation of user provisioning templates and requests, refer to Configure Google User Provisioning Service.

To directly add a new Google user, complete the following steps:

1. On the Users page, click Add user in the upper-right corner of the page.

2. In the Add user window, complete the following configurations:

   • Tenant – Select a tenant to add the user to.

   • First name – Enter the first name of the user.

   • Last name – Enter the last name of the user.

   • Primary email – Enter the primary email address. The domain is loaded based on the selected tenant.

   • Secondary email – Enter the user’s secondary email address. This is an email (like a personal email) where you can send the user initial sign-in instructions.

   • Sign-in instructions email template - Select an email template that includes the sign-in instructions to send to the user. For more details on the template management and customization, refer to Configure Email Templates.

   • Organizational unit – Click the Edit icon to add an organizational unit to the user.

   • Password – Select whether to Automatically generate a password which will be sent to the user’s secondary email or Create a password manually for the user.

3. Click Add new user to create the user account.