#How to Navigate and Find Information

Whether you know exactly what you need or are just exploring, AvePoint Learn offers three primary pathways to find content:

• Search Bar
  • Best for: When you know specific keywords, product names, or error codes.
  • Includes: Global and localized keyword searching.
• Ask Ava
  • Best for: When you need quick answers, step-by-step summaries, or are not entirely sure how to phrase your question.
  • Includes: An AI-powered natural language chat assistant that remembers recent conversation history.
• Manual Exploration (Product and Solution Pages)
  • Best for: When you are new to a product, looking for trending topics, or want to discover related workflows manually.
  • Includes: Clicking through dedicated product pages, structured feature categories, and popular topic lists.

#How to Find Answers

#Option 1: Search

Search is the fastest way to find specific information. Your search results automatically change depending on where you use the search bar:

• From the Homepage: Searches across all content in AvePoint Learn. Use this when you are unsure where the information lives.
• From a Product or Solution Page: Searches only within that specific product or solution to filter out unrelated noise.
• From Within a Guide or Section: Searches only within that exact book or section for highly targeted results.

Best practice: Start from a product page for more targeted results. If you don’t find what you need, return to the homepage for a broader search or use Ask Ava to refine your question.

#Option 2: Ask Ava (AI Assistant)

Ava allows you to search using natural, conversational language instead of guessing keywords. Ava provides summarized responses based on existing documentation.

• Select Ask Ava from the top header navigation.
• Enter your question naturally (for example, "How do I configure a retention policy?").
• Review the conversational response and click the direct article links provided.
• To reopen past conversations, select the More Options (...) icon on the upper header of the Ava window, then click Chat history to continue a prior search or reference earlier answers.

#Option 3: Manual Exploration (Navigating Pages)

If you prefer to click through the interface manually to see how features are structured or to find related workflows:

• Explore by Product/Solution: Click directly into a dedicated product or solution page from the interface. From there, you can look through structured categories such as Getting Started, Configuration, or Troubleshooting.
• Explore by Popular Topics: Look for the Popular Topics section on product pages. This area highlights trending or frequently accessed content, allowing you to quickly spot common tasks and see what other users are working on.